When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience. We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site. Also, when you provide us with feedback on our products or services.
HOW WE USE YOUR DATA
To fulfill your order, you must provide us with certain information, such as your name, email address, billing and delivery addresses, payment information, and the details of the product(s) that you’re ordering. You may also choose to provide us with additional personal information (for a custom order, for example), if you contact us directly.
We use your personal data for the following purposes:
To respond to your enquiries, requests, and comments; as needed to provide our services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support;
When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list that we use to send you newsletters and information about products, services, promotions and administrative messages relating to our business;
If you use our website to purchase or send gifts, we use the contact information (eg. email address) that you provide us with to send the gift to your requested recipients and provide other communications relating to these transactions;
To comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;
To maintain our own tax accounts and records as required by law;
To improve the usability of the Honey & Oak website;
To prevent fraud or potentially illegal activities (including copyright infringement) on our online services.
PRIVACY & SAFETY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Your personal info is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
All major Credit / Debit Cards